Privacy Policy

1. Information we collect

Information you give us. When you request a demo or contact us, we collect your name, email address, company, and anything you choose to include in your message.

Information from using the product. If your operator gives you access to Gentoo, we process the crew and operational data your operator manages, such as profiles, documents, schedules, and voyage details, on their behalf.

Information collected automatically. Like most websites, we collect basic technical data such as your IP address, browser type, and the pages you view, to keep the site secure and understand how it is used.

2. How we use information

We do not sell your personal information.

• ·To respond to demo requests and enquiries.
• ·To provide, maintain, and improve the product.
• ·To keep the service secure and prevent abuse.
• ·To meet our legal and contractual obligations.

3. Who we share it with

We share personal information only with the service providers that help us run Gentoo, such as our authentication, hosting, and database providers, and only to the extent they need it to perform their service. They are bound by confidentiality and data-protection terms.

We may also disclose information where required by law, or as part of a merger or acquisition, in which case we will let affected users know.

4. Where your data is processed

Gentoo is operated from Canada and uses reputable infrastructure providers. For operators on plans that include EU data residency, customer data is stored in the region agreed in your contract. Where data is transferred internationally, we rely on appropriate safeguards such as standard contractual clauses.

5. How long we keep it

We keep personal information only as long as needed for the purposes described here, to comply with our legal obligations, or for the duration of your operator’s contract. Demo and enquiry contacts are kept until you ask us to remove them.

6. Security

We protect your information with single-tenant data isolation per operator, encryption in transit, access controls, and an audit log of actions. No system is perfectly secure, but we take reasonable steps to keep your data safe.

7. Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise any of these, email us at hello@getgentoo.com. Where Gentoo processes data on behalf of your operator, we will refer your request to them.

8. Cookies

Our marketing site uses only the cookies needed to function and keep it secure. We do not run third-party advertising or tracking pixels.

9. Children

Gentoo is a workplace tool and is not intended for anyone under 16. We do not knowingly collect information from children.

10. Changes to this policy

We may update this policy from time to time. When we make material changes, we will update the date above and, where appropriate, notify you.

11. Contact

Questions about privacy? Email hello@getgentoo.com.